Frequently Asked Questions

How do I request a quotation?

Use the Request a Quote form and share what you know about the box you need. We will review the requirements before preparing a quotation.

Which details should I include?

Product or box type, estimated quantity, internal dimensions, packed product and weight, delivery country, and any artwork or reference link are useful starting points. You can leave undecided details open for discussion.

Can I compare different printing and finishing effects?

Yes. The homepage finishing showcase lets you preview the effects available on our custom printed corrugated box product. Include your preferred effect in your quotation request so we can discuss the specifications.

Can you quote for delivery outside China?

Tell us the delivery country and postcode. Delivery arrangements and costs can be discussed as part of the quotation.

How is the price determined?

Custom packaging is quoted against the confirmed structure, material, dimensions, quantity, printing, finishing and delivery requirements. Submit a brief to receive a quotation for your project.

Can I order custom size corrugated carton boxes?

Yes. We fully customise box length, width and height based on your product dimensions. Submit your required size through our quotation form.

Do you provide custom printing service on cartons?

Yes. We support logo and artwork printing on corrugated boxes. You may send your artwork file after your enquiry. Blank unprinted cartons are also available.

Can I get a sample before bulk production?

Samples are available for quality and structure verification before mass orders. Submit a quotation request to arrange sample details.

What corrugated flute options do you have?

We supply single wall (A/B/C flute) and double wall corrugated cardboard. Different flute grades provide different strengths. We can recommend suitable material according to your product weight and shipping environment.

Are the boxes suitable for long-distance shipping?

Yes. Heavy-duty double wall cartons are available for cross-region transport. We can suggest moisture-resistant options for warehouse storage and long shipments.

What is the minimum order quantity (MOQ)?

MOQ varies depending on box size, structure and printing requirements. Contact our team with your specifications for details.

How long is the production lead time?

Lead time depends on order quantity, box customisation and printing. Our team will confirm the timeline when replying to your quotation request.

Can you help design packaging structure?

Yes. Our packaging team can suggest a box structure if you share your product details.

What file format should I use for printing artwork?

Vector files such as AI and PDF are preferred for sharp printing. High-resolution PNG is also acceptable for simple logos.

Can you make die-cut boxes or special shapes?

Yes, custom die-cut and special box shapes are available upon request.

Is surface coating available for the carton?

Yes, surface coating options can be added for water resistance and printing protection. Mention this requirement in your enquiry form.

Do you deliver to Singapore and Malaysia?

Yes, we provide worldwide delivery, including to Malaysia and Singapore.